Over the last few weeks of school, a couple of reputable coding boot-camps have announce their imminent closure. I decided to look into this matter a bit further since I am currently enrolled in a boot-camp myself.
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User Friendly Design
All data is accessed through an easy to understand and operate dashboard. From here, navigation controls are made available depending upon user role priveleges.
Manage Multiple Projects
The projects view allows administrators and project managers to see all projects in the system. The list is searchable but detailed views of projects are limited to either the administrator or the assigned PM.
Manage Multiple Tickets
The tickets view is similar to the projects view in that the level of visibility is again set on a need-to-know basis. Excluding the adminidtrator role, assignment and ownership of a ticket determines the level of access.
Other Views
Every ticket gives the appropriate users the ability to add comments and attachments. Certain changes to tickets such as user assignement, status, priority, and type will trigger an automatic history and/or a notification, all of which are easily viewd by the user.Successful Projects*
Analytics Report*
Award Winning*
Happy Customers*
Explore EMS User Roles
Click user role to enter demo.
Administrator
The administrator role has full access over all users, projects and tickets.Project Manager
Project managers can view a list of all projects, and have full control over all projects they are assigned to.Contact EMS
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